Cambiaste de correo? Actualizalo en cuenta > Perfil

Enviaremos todos los correos sobre tu pedido (confirmación, envío, seguimiento, etc.) a esta dirección.

El número de teléfono es necesario en caso de problemas inesperados de envío o entrega.

Address Form Fields

To be inspired by our catalogs, please provide your mailing information below.

Request A Catalog

Request a Catalog

To unsubscribe from our catalog mailing list,

If you would like to stop receiving catalogues from Balsam Hill, please provide your name and address below as it appears on the catalogue mailing label.Note that it takes approximately 60 days to process unsubscribe requests and you might receive a couple of cataloguees from us during that time.

If you would like to stop receiving catalogs, answer the form below. Note that Balsam Hill takes approximately 60 days to process unsubscribe requests.

Catalog Unsubscribe Request | Balsam Hill

Catalog Unsubscribe Page

Join the fun! Sign up now to get in on special offers and new arrivals.

Become an Insider

By continuing, you will be securely redirected to our payment partner to complete next steps.

Card Information

Guest Checkout

logo

£11.99 delivery on all orders to the UK &amp; Ireland | No customs fees.

By continuing, you acknowledge your order contains oversize product(s). These product(s) will be delivered separately and may take an additional 24-48 hours to process.

Oversize Shipping

This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="_blank">Privacy Policy</a> and <a href="https://policies.google.com/terms" target="_blank">Terms of Service</a> apply.

Please review your order details below, then click Place Order to submit your order.

Review Order

The amount "You Saved" is the total of the following:- Difference between an item's regular price and sale price- Any promotional offers on individual items- Any promotional offers on your entire order- The value of any free gift included with your purchase

Checkout

Tree Setup Type

Flip Tree® is a patented design that allows set up and take down in minutes by simply flipping the base and attaching the treetop.

See it in action

Pick the patented Flip Tree® design and just wheel it in, flip it up, and pop on the top. Standard trees must be placed into a fixed stand each season.

Price of electrical items includes a contribution to recycling costs.

Common Utilities

For information on opportunities to join the Balsam Brands team, please see our&nbsp;<a href="https://www.balsambrands.com/careers/">Jobs Page</a>, our&nbsp;<a href="https://www.linkedin.com/company/balsam-brands/">LinkedIn Page</a>, or email us.

Careers at Balsam Brands

<h1>Contact Us</h1>
<div>Balsam Hill™ is dedicated to providing outstanding customer service.</div>
<style>@media (min-width: 961px) {.heroBannerImage_carousel-caption-info__jUeiX {color: #ffffff;width: 40%;max-width: 495px;}}</style>

If your product is eligible for return, please contact customer service and we will email you prepaid return shipping labels and a Return Merchandise Authorization (RMA) number. All returns must be sent to our designated Balsam Hill Return Center in Canada. Returns sent to any other addresses may be refused or will incur an additional handling charge of $90 Canadian Dollars per box.
Balsam Hill Return Center Balsam Hill c/o Flexe Toronto 11400 Steeles Avenue East Milton, Ontario L0P 1E0
Depending on bank processing times, you should see the return credit in your account within 3 business days of the credit being issued, but that could be up to 30 days after we receive your return.

Returns

If you would like to place an order by phone or need personal assistance in deciding which Balsam Hill tree, wreath, or garland is right for you, please call us at <a href="tel:888-626-0965" target="_self">888-626-0965</a>. We look forward to speaking with you.

Orders by Phone

<h2 class="h3">How do I contact Balsam Hill?</h2>
Call us toll-free at 888-626-0965. Our customer support specialists are available 7 days a week between 5am-7pm PT.
<a href="#" target="_self" id="ada-chatbot">Live chat</a> is available Monday through Friday, 5am-7pm PT
Balsam Hill™ is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means.
Send us a message using the provided web form. Please fill this information out as completely as possible so that we can direct your message to the appropriate department.

Customer Service

Contact Us

Email Verification

<div style="max-width: 730px;margin: auto;">En vous inscrivant pour recevoir des communications par courriel, vous acceptez les <a href="/terms-and-conditions" target="_self">conditions générales</a> et la <a href="/privacy-policy" target="_self">politique de confidentialité</a> de Balsam Hill.</div>

<h1 class="wo_head1" style="text-align: center;">WELL, THIS IS EMBARRASSING</h1> 
We can't seem to find the page you're looking for. Please head back to the homepage.

404 | Balsam Hill

404 Page

Please head back to the&nbsp;<a href="https://dev-ui.i.balsamhill.com/">Homepage</a>.

Error Page

Balsam Hill™ Products

/inspiration/how-to-choose-the-right-artificial-tree

Christmas Tree Buyer's Guide

What artificial tree size and shape should I get?

/inspiration/how-to-choose-the-right-artificial-tree#rcContent4

How realistic will an artificial Christmas tree look?

/inspiration/how-to-choose-the-right-artificial-tree#rcContent9

What Christmas tree lights are best?

/inspiration/how-to-choose-the-right-artificial-tree#rcContent19

What are my options for easy set-up Christmas trees?

/inspiration/how-to-choose-the-right-artificial-tree#rcContent24

What else should I consider when buying a Christmas tree?

/inspiration/how-to-choose-the-right-artificial-tree#rcContent29

Why choose Balsam Hill artificial Christmas trees?

/inspiration/how-to-choose-the-right-artificial-tree#rcContent36

FAQ UK Product Care

/help-warranty-information

Balsam Hill™ Product Warranty

Balsam Hill™ Premium Guarantee

/help-warranty-information#faq1

Balsam Hill™ Three-Year Limited Warranty Coverage for Artificial Christmas Trees

/help-warranty-information#faq2

Exclusions From the Balsam Hill™ Limited Warranty for Trees

/help-warranty-information#faq3

Balsam Hill™ 60-Day Clearance Limited Warranty

/help-warranty-information#faq4

Other Important Details

/help-warranty-information#faq5

Warranties Prior to 2018

/help-warranty-information#faq6

/help-shipping-information

Domestic Delivery

What delivery options do I have?

/help-shipping-information#faq1

When will my order be delivered?

/help-shipping-information#faq2

What are my delivery charges?

/help-shipping-information#faq3

Delivery to PO Boxes

/help-shipping-information#faq4

Can I delay my shipment to a certain date?

/help-shipping-information#faq5

My package was damaged or lost during shipment.

/help-shipping-information#faq6

An item is missing from my shipment.

/help-shipping-information#faq7

My product is missing parts.

/help-shipping-information#faq8

I received the wrong product.

/help-shipping-information#faq9

Pricing and Billing

Order Status

My Account

Balsam Hill™ Cancellation & Return Policies

/contact-us

How do I contact you?

FAQ UK Our Company

Additional Support

FAQ Landing Pages

FAQ Order Tracking & Shipping

Favorites | Balsam Hill

Favorties

Missing Image Portrait 2x

Missing Image Landscape 2x

Missing Image Landscape

Missing Image Portrait

Christmas Ball Active

Christmas Ball

Flag Sprite

Cart

Favorites

Search

User Profile

Artificial Christmas Trees

#000000

Wreaths

Garlands

Christmas Decorations

Storage

#363636

Outlet

#990000

Sale

Nav Menu EN-UK

Christmas in July Sale

Sale Banner Entry ES-ES

Sale Banner Container ES-ES

Save up to 30% + Free UK Delivery

Site Header ES-ES

Balsam Hill® Product Warranties

Forgot password?

Create Account

Need a New Account?

£30 off your next order (new email subscribers only)

The Google <a href="https://policies.google.com/privacy" target="_blank">Privacy Policy</a> and <a href="https://policies.google.com/terms" target="_blank">Terms of Service</a> apply.

Login | Balsam Hill

Login to My Account

Sign up for our emails to get back-in-stock and new product alerts. You’ll get special insider savings, too.

Thank you for your interest in the {{modalProdName}}.

Let Us Notify You

You Might Also Like

<h2 class="wo__head3" style="max-width: min(70%, 350px);">Discover elements to dress up your tree effortlessly.</h2>

Choose another option to make it yours today. Or, get notified when this one is available.

£11.99 delivery fee on all orders to the UK & Ireland. No customs fees.

Tree stand, storage bag & protective gloves.

Full list

Free Delivery on all UK orders

This Plan covers:

Why Choose Extend?

<h2 class="wo__head3" style="max-width: 350px;">Find the right tree for you.</h2>

Frequently Bought Together

Show More

More to Discover

Protect Your Purchase

For tabletops and secondary spaces (kitchens, dens)

Under 6 ft

For homes with low to average ceiling height

6 - 6.5 ft

7 - 7.5 ft

For rooms with 10 to 11 ft ceiling heights

8 - 9 ft

For 2-story living rooms and other rooms with very high ceiling heights, as well as commercial spaces

10 - 14 ft

For churches, malls, office buildings and other large public spaces

15 - 30 ft

Choosing the right height

Lush profiles and sturdy branches make these our most popular trees

View all Full Trees

Regular (Full)

Our most slender profile for tight spaces, corners and foyers

View all Slim Trees

Slim

Space-savers that appear full from the front, but rest flat against a wall or corner

View all Flatback Trees

Flatback

We don’t believe in one-size-fits-all. This sample of tree shapes demonstrates, no matter the dimensions of your space, we probably have what you’re looking for.

Choosing the right shape and style

View our complete guide to choosing the right Christmas tree

Generally speaking, you want 6 inches between the ceiling and the top of your tree or tree topper

Ceiling Height

Your space should have 12 inches of clearance beyond the width of your tree

Floor Space

We’ve got trees for just about every space

Tree Shape

To see whether a tree is the right size for your space, consider 3 criteria:

Size Guide

Artificial Christmas TreesNon-clearance trees are covered by a 3-year limited warranty. Clearance trees have a 60-day limited warranty. The warranty for all trees covers:&nbsp;<ul style="list-style-type: disc;padding-left: 40px;"><li>Quality of tree frame, foliage, hinges, and stand</li><li>Repair or replacement of factory-installed lights (excluding burned-out bulbs)</li></ul>Any repair or replacement of defects in those parts are covered by the warranty within the specified time frame.Wreaths, Greenery &amp; DécorProducts other than trees are covered by our 30-day premium guarantee. Please inspect your product upon delivery and notify us within 30 days if there is any damage or defects. Our team is ready to provide a quick resolution.

Warranty

Balsam Hill is dedicated to exceptional customer service. Please call us at 0808 501 3434 if you are a customer in the UK, 021 482 4310 if you are a customer in the Republic of Ireland, or try a different method from our <a href="/contact-us" target="_self">Contact Us</a> page. More information is available on the <a href="/help-warranty-information" target="_self">Balsam Hill Product Warranties</a> page.

Support

We take great pride in our products and craftsmanship. Please inspect your product upon delivery and notify us if there are any damages or defects. Our team is ready to provide a quick resolution per the warranties below.

Turn your beloved yuletide lights on and off with ease with Balsam Hill's Christmas Lights Remote Control. Handy and versatile, the Christmas light remote control plug can be attached to any type of light strand, making it simple to turn on your Christmas lights from any spot in the room.

Mis favoritos

Customer Support

Resources & Ideas

Company Information

Stay Connected

For Expert Advice

Shop With Confidence